Cancellation Policy

Course Cancellation by the Plymouth Safeguarding Children Board

The PSCB will seek to ensure cancellations occur only where unavoidable.  It does not accept any financial, economic or associated liability for costs incurred arising from any such cancellation, with the exception of the net value of the seat per day. Cancellation of courses will be subject to a refunding payment of a maximum of £50 per seat to any agency or individual ONLY where payment for training has been received in advance. A refund will not be payable if  at the discretion of the PSCB the  training is capable to being transferred to a new date or places within an 8 week notice period, or where it is considered that no detriment or liability has been incurred and no reimbursement should be available. This reimbursement policy does not apply to partner agencies who contribute to the Board funding.

Course Cancellation/Non-Attendance by Delegate/Agency

Non-attendance by individuals registered for a place at a training course or learning event shall not result in a refund of fees paid.