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Professionals Online Safety Helpline

Co-funded by the European Commission, The Professionals Online Safety Helpline (POSH) was set up in 2011 to help all members of the community working with or for children in the UK, with any online safety issues they, or children and young people in their care, may face. So if you work with children and young people, they are there to help you.

They are the only helpline in the UK solely dedicated to supporting the children’s workforce.  They offer free and independent advice on any number of online safety issues, including privacy, online reputation, gaming, grooming, cyberbullying, sexting, inappropriate behaviour on social media and more.

They have unique relationships with industry – including direct channels to escalate concerns to social media companies and many websites.

The helpline is available: Monday to Friday 10am – 4pm. All email enquiries will be responded to during normal working hours.

They will give advice about removing inflammatory or derogatory websites and have in the past been able to persuade the big websites to remove material within hours.

Telephone: 0344 381 4772